Sky Handling Partners - The Return - So who’s signing me up for dating websites?
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UPDATE: Legal letters sent to me demanding I take this post down.
This morning I noticed someone snooping around my website after coming to the site with the search “sky handling partners”. It has happened before. Now for some background, I have had issues with this crowd losing my baggage. See my Sky Handling Partners are… post.
Just before lunch I started getting email confirmations from dating sites, including gay ones saying my account for their site has now been created. Seems someone was creating profiles saying I was looking to meet men and had rather interesting profile descriptions. One of the emails disclosed the IP address where the person submitted the details from:
62.77.175.251
A quick reverse DNS shows that the IP allocation of this eircom customer is:
inetnum: 62.77.175.248 - 62.77.175.255
netname: CITYJETHLING
descr: City Jet Handling Dublin.
City Jet Handling is the former name of Sky Handling Partners. Dun dun dun. Now to be clear, it is not concrete yet that Sky Handling Partners rent this IP but according to the DNS details, it is them. I will check from another source if this lot do not get back to me.
I contacted them before lunch and said I wanted to report abuse coming from that IP. They took my phone number when I asked to speak to a manager. They would not put me through to a manager as requested.
I heard nothing back by 15.55 so I called them back, spoke to a girl who didn’t know anything about this and wanted to take my details. I strongly said I was not going to be called back, let me talk to a manager. After much talking in the background I got put through to another woman who was aware of my complaint and said their IT person was investigating. I asked how, since no details apart from my mobile number were ever taken. They grudingly took details. I really didn’t like the attitude.
I pointed out that signing up to dating websites using my details was fraud and I could happily call the Gardai and let them sort it out. Quoting from Criminal Justice (Theft and Fraud Offences) Act,. 2001 to the lady seemed to make her take the matter seriously. I also pointed out I felt that posting untrue details about me on at least 3 websites was not on, especially what was written and I said I felt I was libeled. They took my phone number and said they’d get back to me and again I did not like their noticeablely angry tone. I said they had an hour.
It has now been an hour and they have not contacted me.
What do you think I should do next? (A link to this would be appreciated)
Update: Go here to DIGG this.
Further Update: Big thanks to my Irish Web hosting company - Blacknight who moved me to a new dual quad core server with lots of ram since the post hit the front page of DIGG.
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June 20th, 2007 at 5:06 pm
My view:
1. give them until 6PM, if they have not rang you back, ring them and tell them they will be hearing from the gardai, and your legal advisor.
2. tomorrow morning, call the police, a solicitor, and then every mdia contact you have.
This is the typical type of response of a company when they have been rumbled for dodgy service.
That is libel. Pure and simple.
Exercise your rights as they would have done, if you said something bad about them.
June 20th, 2007 at 5:11 pm
[…] This blog post from me on my own site has unearthed a new twist to my issues with Sky Handling Partners. It appears (though I could be wrong) that someone from their computers has signed me up for dating websites and included what could be seen as libelous material on the profiles. The response from the staff since I raised the request has been less than stellar. For a start, sever act angry to a customer or former customer. […]
June 20th, 2007 at 5:11 pm
[…] My good buddy Damien had some harsh accurate words to say recently about City Jet Handling (previously known as Sky Handling Partners). It now appears to someone in that organisation has been using Damien’s details to sign up to gay dating sites. He has not received a satisfactory response from them and wonders what to do next. I think a Solicitor’s letter should be the first step. Anyone else? city jet handling, customer service, fraud, libel, sky handling partners « Think you can review something in 140 characters or less? | […]
June 20th, 2007 at 5:21 pm
[…] That somebody just might be Sky Handling Partners, possibly after realising Damien had blogged about his negative experience in dealing with them. […]
June 20th, 2007 at 5:33 pm
I agree with Brendan. Get on to your brief straight away and get the Guards involved. I’ll link back too.
June 20th, 2007 at 5:43 pm
[…] “Dammit, Twenty”, said Boy George who had just popped in to Ron’s for a quick Babycham, “there I was clicking around some gay dating sites looking for someone to take to Elton and David’s this week and I found the perfect man. Then it turns out the whole fucking thing was made up. Those Sky Handling Partner bastards.” […]
June 20th, 2007 at 6:06 pm
Revenge Through Spamming
I can see a head rolling for this one but by the looks of things, someone at CityJet (possibly but not 100% confirmed) is up shit’s creek with their IP logged as registering Damien Mulley for several dating sites, writing up untrue and possible…
June 20th, 2007 at 6:15 pm
Solicitor, Police, Media in that order.
Totally and utterly fucking disgraceful
June 20th, 2007 at 6:22 pm
What bunch of clueless fuckwits. Nail these ditchbrained gobshites to the fucking wall Damien.
Actually your post “Why Sky Handling Partners are Cunts” is now the second listing on google for ‘Sky Handling’.
Let’s make it Number 1.
June 20th, 2007 at 6:30 pm
[…] Irish blogger and activist Damien Mulley has a right oul tale to tell at the moment. Sky Handling Partners recently made a total muppet out of Damien by loosing his luggage and lying to him repeatedly regarding the location of it. Someone has been signing Damien up for gay websites and Damien done a reverse DNS lookup and lo and behold it reverts Sky Handling Partners. more from Damien below […]
June 20th, 2007 at 6:30 pm
Linked.
June 20th, 2007 at 6:31 pm
I’d go media, police, solicitor, personally. I don’t have any good explanation as to why, though… Except the media will probably shit them up more than the police or solicitor will, as they won’t want bad press. A complaint from the rozzers is individual, the media will make it somewhat wider and make them look like the bunch of twatting twatters they clearly are.
So fuck them. And do it hard.
Best of luck to you.
June 20th, 2007 at 6:42 pm
I CANNOT believe that. Absolutely make this a media issue!!! That is just uncalled for.
Ok - so I’m not very technical, but what kind of idiot in an IT department would do that from their own companies DNS to an obvious technical genius who, as you did, would have no trouble tracking it back? And what employee is so proud of his/her company that he would feel the need to “seek revenge” if you will? This is too weird!
Badger is right though, the media will give them a harder time than the guards. Rip em to shreds!
June 20th, 2007 at 6:44 pm
Do as above once you have double checked that the IP is registered to them and was in use. The police can ask and request the DHCP pool list for that day to see which PC was assigned that IP. If they are translating from internal IP’s to one external interent IP they can still trace which pc.
But….I digress…Have a read of this baby Damien!!!!!
Courtesy of http://news.nic.com/cgi-bin/whois;
inetnum: 62.77.175.248 - 62.77.175.255
netname: CITYJETHLING
descr: City Jet Handling Dublin.
country: IE
admin-c: RC866-RIPE
tech-c: RC866-RIPE
status: ASSIGNED PA
mnt-by: TE-MNT
remarks: Please send spam and other abuse complaints to abuse@eircom.net
source: RIPE # Filtered
person: Richie Copeland
address: The Atrium
address: Level 5 Dublin Airport
address: co Dublin
e-mail: neil.stirling@cityjet.com
phone: +353 1 8445688
nic-hdl: RC866-RIPE
source: RIPE # Filtered
% Information related to ‘62.77.160.0/19AS5466′
route: 62.77.160.0/19
descr: eircom customers
origin: AS5466
remarks: For abuse/spam complaints for addresses from this block
remarks: please contact the techc and/or adminc for the individual
remarks: inetnum objects. If this does not resolve the problem to
remarks: your satisfaction please contact abuse@eircom.net.
remarks: Please note that ALL networks in this block are delegated
remarks: to eircom customers!
remarks: networks@eircom.net should ONLY be used for routing issues.
mnt-by: TE-MNT
source: RIPE # Filtered
I think richie needs a weeeeee phone call
June 20th, 2007 at 6:46 pm
Sky Handling Partners: Lose your Luggage and Find Love!
I’ve known Damien Mulley for a few years and I’ve always understood he speaks his mind.
After a particularly unpleasant experience with Sky Handling Partners losing his luggage and keeping him in customer support hell, he wrote a pretty blu…
June 20th, 2007 at 6:52 pm
This is very serious. There should be punitive damages awarded in court to ensure companies do not behave so illegally. This looks to me like an extraordinary abuse of corporate power and shareholders’ funds. This should be on the AGM agenda.
I hope you have all the evidence you need to bring a successful action and I hope this is not settled out of court with both parties signing a non-disclosure agreement. Extraordinary.
I’d cut out all the swearing and move this to the most serious level. I doubt the gardai have the will or expertise to intervene effectively. This will surely be a civil action.
You may need backing, financial backing to ensure the company doesn’t try to get away with this by hiding this behind legal complications. A good lawyer with relevant experience would be valuable as soon as possible.
Who is the CEO of this company? Who owns the business?
One individual worker would not dare do that without authorisation from the highest level.
If the company can do this, what else might it have done already? Such extraordinary behaviour can surely not be an isolated occurrence.
There is a big story here, of which your experience might only be the tip of the iceberg.
It’s good that you have the skills and reputation to bring this to public attention.
The time for apology is past, in my view. Surely this is now a matter of exemplary damages.
June 20th, 2007 at 6:52 pm
Crapola, this made Techmeme!
June 20th, 2007 at 6:56 pm
what a shower of absoute dirty fucking bastards. i’d track them down, then tie them down and anally rape them with a large pineapple( you know which end) for hours on end. what a bunch of wankers, good luck on your justified crusade to see justice done. cheerio
June 20th, 2007 at 6:57 pm
[…] Your boss comes to you and asks you to do this. […]
June 20th, 2007 at 7:04 pm
Get damages for this one Damien!
PS why does everyone keeping calling them the police? I didn’t realise that’s what we called them these days….
June 20th, 2007 at 7:06 pm
[…] However, even though Damien did get his bags back, the saga took a whole new turn today, when he started receiving lots of emails from internet dating sites confirming that he had signed up with them. One of the emails contained the IP address that was used to sign-up, and when he did a reverse DNS lookup it was traced back to City Jet Handling (the former name of Sky Handling Partners). […]
June 20th, 2007 at 7:09 pm
[…] Posted by suzybie on 20 Jun 2007 at 07:09 pm | Tagged as: Blogging, Consumer blogging Not only an asshole but breaking laws, causing damage, and getting dragged though the blog mud (and by god is it muddy out there if you put a unprotected foot in it!) Damien Mulley blogged about poor customer service earlier this month and someone took it a bit badly today. And whoever in SHP has been busy with signing Mulley up to gay dating sites might be searching jobs.ie sooner rather than later. Damien is going on Paddeyvalley later this year, as well as getting his bags well minded I wonder if the damages will cover his trip? - Yes damages because when this is all sorted I suggest that SHP make very very very good on the matter. […]
June 20th, 2007 at 7:16 pm
[…] Damien gave Sky Handling a bad review and they seem to have retaliated by signing up for dating sites using his details. […]
June 20th, 2007 at 7:16 pm
[…] Has your luggage ever been lost in an airport? Damien Mulley recently did. He wrote about the problems, and poor customer service he received, on his blog. Someone at Sky Handling Partners now seems to have responded by signing Damien up for a variety of dating websites, and writing some libelous details in his profiles. Not quite how you should handle a situation like this! […]
June 20th, 2007 at 7:22 pm
If they have all the time at hand to search for their own name on the internet to see who thinks that sky handling partners are cunts, well sure as hell they would have enough time on their hands to sort out a lost bag too.
Maybe all bags miraculously turned up at the time they’ve changed their name to City Jet Handling. Maybe they’ve should have thought of also checking your name on google before doing so…
Can you give any tips about how to avoid ever doing service with them?
June 20th, 2007 at 7:25 pm
Looks like someone at Sky Handling partners is in for some big doo doo! The technofool thought he was being a clever dick by signing an irate customer up to some gay dating sites. NAIL ‘EM TO THE FUCKIN WALL I SAY THE BAG LOOSING CUNTS!!!!!!
June 20th, 2007 at 7:48 pm
If they were nice and apologized and took your complaint seriously I’d be inclined to let it go, but since they were cunts about it I’d make a big deal of it and report it to the Gardaí and get your solicitor onto it. Put them through the ringer.
June 20th, 2007 at 7:48 pm
[…] Heading to Glasto in about six hours so I don’t have time to comment Damien, but hopefully a link will help a little bit. Good luck giving it back to them up the arse.
[…]
June 20th, 2007 at 7:54 pm
[…] Support the Mulley 1 […]
June 20th, 2007 at 8:14 pm
How fucking scary.
Get a lawyer, STAT!
June 20th, 2007 at 8:20 pm
[…] Damien Mulley, the gentleman who brings us the Irish Blog awards, tirelessly champions the cause of the Irish broadband consumer and the man who coined the immortal phrase ‘Dialup Demspey’ to describe our former minister for the environment has an interesting tale to tell over on his website. […]
June 20th, 2007 at 8:28 pm
Dugg http://tinyurl.com/25egen
June 20th, 2007 at 8:40 pm
[…]The Sky Is The Limit For Damien Mulley[…]
I reckon that blogging about it means that it will have to be media, pigs, de bar in that order.
June 20th, 2007 at 8:56 pm
[…] It looks like a disgruntled employee from sky handling partners (The guys who shift bags around a Cork airport) decided that it was acceptable to sign its “customers” up for gay dating sites without permission. I think this takes abuse of customer details to a new level! […]
June 20th, 2007 at 9:09 pm
As above, Damo. Open a can of whoop ass via official channels.
June 20th, 2007 at 9:21 pm
[…] Good lord. Sky Handling Partners has just done the most ridiculously stupid thing I think I’ve ever heard of…they signed up Damien to a bunch of dating websites because he blogged about their poor service. […]
June 20th, 2007 at 9:28 pm
[…] June 20th, 2007 This is an amazing story of complete carelessness and stupidity. Damien lost his bags, or they were lost for him by Sky Handling Partners. Damien is always one to speak his mind and kept his readers updated on the progress of the company in finding his bags, which was fairly minimal. Then, it appears that Sky Handling, or at least one of their employees, starting signing Damien up for dating sites, using their work internet access. Silly boys. An angry Damien is not a pretty site (pun completely intended). […]
June 20th, 2007 at 10:04 pm
Um, never mind libel (for now). Call the rozzers. These fuckers have committed at least one criminal offense — we have statutes against harrassment and stalking.
Someone may well end up in handcuffs. And oh, how we’ll larf.
June 20th, 2007 at 10:12 pm
[…] …we’ll also help you get a date…whether you wanted one or not. […]
June 20th, 2007 at 10:20 pm
Richie Copeland is the station manager. Nuff said!
June 20th, 2007 at 10:33 pm
Dugg
June 20th, 2007 at 10:38 pm
Go with media only after you’ve talked to a solicitor: if you end up in a legal situation, you want to be assured that you aren’t accused of the same crime for which you’ll be suing them (libel / slander).
June 20th, 2007 at 10:41 pm
[…] More on this story in detail here […]
June 20th, 2007 at 11:03 pm
Go to a solicitor. Harassment has to be persistent to be, um, criminal harassment. Also, to the best of my very limited knowledge, personation is only a crime if it’s done in the name of a fraud or forgery.
Also, any solicitor’s letter that goes out ought really to go to Eircom too, since they’re the ISP and this sort of behaviour (transmission of defamatory materials) is in breach of their very exciting Acceptable Usage Policy.
June 20th, 2007 at 11:04 pm
[…] Airline baggage handling company signs customer up to numerous gay dating web sites. […]
June 20th, 2007 at 11:09 pm
[…] What larks Damien Mulley is having. […]
June 20th, 2007 at 11:39 pm
Its quite funny how immature the person that did this must have been
June 21st, 2007 at 12:00 am
(a)Solicitor - (b)Gardaí - (c)Media - in that order, although I see you are flying up the Digg ratings so (c) will take care of itself. There is no point in trying to get this sorted through correspondence with Sky Handling Partners. Personally though I fail to see how some people are linking what is probably some twat in the office acting the dick with an order from high up in the company….. still it’s as easy as (a)(b)(c) and best of luck.
June 21st, 2007 at 12:18 am
[…] Damiens Sky Handling Partners story (as posted about just recently) made the front page of Digg. […]
June 21st, 2007 at 12:31 am
Hire a solicitor or a barrister and sue sue sue!
June 21st, 2007 at 12:41 am
1) Call a Lawyer.
2) Call the Media. Newspapers, radio stations, TV. OH, and keep on blogging.
June 21st, 2007 at 12:42 am
Companies like this have to provide better customer service, the great thing about the internet is we can write/blog/email about the bad service we receive & companies have to be concerned about that.
The negative publicity this company is receiving worldwide will be very damaging to their business…& that is their main concern….as well as the person whose pc was used to join up to the sites haha…they’ll be shitting themselves, the intelligence of these guys! Treat other people & their property with more respect!!!
I for one, will never use this company, all my support to you Damien on this issue!
June 21st, 2007 at 1:08 am
[…] A cautionary tale for any companies not yet aware of the power of bloggers. An Irish luggage handling business has been sprung for adding the details of a disatisfied customer to gay dating sites. The story started when the company (Sky Handling Partners) lost this guys bag and he blogged about the poor customer service he received during the incident. Later he received emails from some dating sites confirming his profile addition and he was able to reverse dns the ip address used to create the profiles. […]
June 21st, 2007 at 1:10 am
[…] Today, he found he’d been signed up for a number of gay dating sites without his knowledge. Using internet gubbins, he found that the IP number of whoever had done so had been one owned by Sky Handling Partners. He says he feels some of the false statements attributed to him are defamatory. […]
June 21st, 2007 at 1:41 am
Take em down to China town
June 21st, 2007 at 1:51 am
I believe someone from Sky Handling reads digg and decides that he’s gonna pull a quick one on you.
Little did he know he can be tracked this easily. Someone is going to lose his job for sure.
June 21st, 2007 at 2:20 am
Take a screenshot of each dating site, and any other online evidence. They may go and try to remove the postings.
Print everything out, keep it in a (real, physical) folder.
June 21st, 2007 at 2:25 am
[…] Interestingly, in this case, it is not the injustice of the treatment Damien Mulley suffered at the hands of Sky Handling that has become top news, it’s the fact that someone from Sky Handling apparently started signing him up to online dating agencies. He has blogged his reasons for thinking this is what happened here and to be honest I think his reasoning and his conclusions are pretty sound. It looks like someone probably got a slap on the wrist for mishandling his lost luggage case and decided to get some revenge. The fact that the person didn’t realise they could be traced back (or that what they were doing was in fact criminal) is in itself an indictment on the company however… At the very least their employees should be taught, as part of their training, about the potential effects of misusing company resources! (Acceptable Use Policy anyone?) […]
June 21st, 2007 at 2:53 am
Good for your webhost, Blacknight, that they bumped up your bandwidth. I clicked on a Digg link yesterday where the site had been shut down, apparently for getting too much traffic after being Digged.
Maybe if you start collecting a list of all the people/places around the world who’ve heard about this, that will get their attention. I’m from Texas, that’s a long way from Ireland.
It’s almost as if they’re begging for you to call a lawyer/solicitor. In any case, it’s time these folks learn that bloggers … and customers … deserve some respect!
June 21st, 2007 at 2:56 am
Stop asking for managers and start asking for….
EMAIL ADDRESSES of the Managers.
Nothing happens? Well you do have the web address of several popular Gay Dating sites sitting in your email already, dont you?
June 21st, 2007 at 2:56 am
I say good for Sky Handling! He f*cked with them, and the f*cked with him! Turn about is fair play, and anyone who says otherwise is a pussy!
June 21st, 2007 at 2:57 am
I say good for Sky Handling! He f*cked with them, and the f*cked with him! Turn about is fair play, and anyone who says otherwise is a pussy!
June 21st, 2007 at 3:37 am
go go justice >:D
June 21st, 2007 at 3:38 am
Reckon G works for Sky?
Same advice as others: Keep records. Get a lawyer. Make absolutely sure it was someone at Sky before you talk to the media. It was probably just some dickhead you spoke to on the phone, rather than an order from above. Wankers either way.
June 21st, 2007 at 3:41 am
[…] Yesterday, Damien wrote that he’d been receiving emails from gay dating sites. With some elementary snooping he ascertained, he believes, that he’d been signed up by someone using a Sky Handling Partner computer. […]
June 21st, 2007 at 3:54 am
So, I take it from this that he was such a prick that someone wanted to take the time to attempt to make his life as much of a living hell as he tried to make theirs? Just conjecture but from the way he treated customer service when he phones back to verify I would say that is a good guess.
He seems like a prick to me. Perhaps a day at a customer service desk listening to pricks like him yelling at him will change his mind.
Again just conjecture..
June 21st, 2007 at 4:18 am
G doesn’t work for Sky, he’s just a dickhead. The double post is a dead giveaway, he can’t see the Submit button for the big, smelly cheesy schlong hanging from his ginormous protuding forehead. Picture that in your head there now Father.
June 21st, 2007 at 4:38 am
These are mostly all good comments about this, but why not take another approach also?
How about you go ahead and list, on this page, the names of the people who were assholes in any way to you from the company. Let’s see how many crude websites they end up on?
June 21st, 2007 at 5:20 am
[…] Want to witness a cat being let out of a bag? […]
June 21st, 2007 at 5:39 am
Go postal on their asses. JK.
Please don’t add me to gay dating sites.
June 21st, 2007 at 5:46 am
angry irish parents who were screwed themselves growing up tell their kids to “never let anyone pull you down”. with everyone having this branded idea no wonder everyone seeks revenge on anything an everything that offends, even the most minor thing. the customer was right in this case, good for you m8
June 21st, 2007 at 6:52 am
Crapola, this made Techmeme!
June 21st, 2007 at 7:21 am
[…] read more | digg story […]
June 21st, 2007 at 7:27 am
Link’d here and here.
June 21st, 2007 at 7:38 am
This is funny. As someone referred it, they’re being dragged through the blog mud. This is a great example of the Interweb’s strength, because you are, at this moment, untouchable. Hundreds of bloogers, thousands of readers know your story, thousands of voices can shout if you’re loosing. I’d really hate to be the jackass that did this, because thousands of people are angry with him.
June 21st, 2007 at 7:39 am
This is funny. As someone referred it, they’re being dragged through the blog mud. This is a great example of the Interweb’s strength, because you are, at this moment, untouchable. Hundreds of bloggers, thousands of readers know your story, thousands of voices can shout if you’re loosing. I’d really hate to be the jackass that did this, because thousands of people are angry with him.
June 21st, 2007 at 7:42 am
wow i wish something like this would happen to me so i could sue and get a lot of dough.
June 21st, 2007 at 7:47 am
Get your lawyer, or someone you know who works at a law office (with the fancy law-office email signature) to email the companies asking them to remove your info. Few companies would get into litigation over something so trivial. Works every time ;).
June 21st, 2007 at 7:48 am
Call a lawyer, and have the book thrown at them
June 21st, 2007 at 7:48 am
You shoulda been a detective. Well done for discovering that and I think someone will be losing their job soon. If you DIGG yourself a hole, you’ve gotta lie in it!!
June 21st, 2007 at 7:53 am
[…] There are several ways that the company in question could react to this kind of situation, but obviously someone in there decided to take matters into their own hands. They seem to have signed Damien up for a load of gay dating sites - from their office IP which is clearly assigned to the company! Talk about dumb! […]
June 21st, 2007 at 8:08 am
That must be how I got signed up for that sheep dating site. Sheep knocking down my door morning, noon and night now. Terrible thing.
June 21st, 2007 at 8:12 am
We had to move Damien to a newer machine to take the traffic from Digg… all is well since around 12:30am IST.
Paul
June 21st, 2007 at 8:54 am
It’s quite a good angle for Tech journos who are being published in the offline press.
* Web Crisis Management: What NOT to do when an employee goes web postal on you…
…and if they just happen to use Damien’s experience with Sky Handling Partners, maybe splash a picture of their logo underneath a big f*ck off splash headline, all the better.
John Kennedy? Gordon Smith? Karlin Lillington? Irish national papers will hurt the company involved the most.
June 21st, 2007 at 8:58 am
[…] Today I read <a href=”http://www.mulley.net/2007/06/20/”>a post from Damien about how he’s been receiving confirmations for his ’sign ups’ for gay dating sites.</a> A bit of easy investigation on his part revealed the IP address of the person doing the signing and it turns out to be none other than City Jet Handling - which is the former name of Sky Handling Partners!! […]
June 21st, 2007 at 8:58 am
[…] Not long after, he started finding himself signed up to various straight and gay dating websites. He was able to find the IP address of the person who signed him up - someone at Sky Handling Partners! More info here. […]
June 21st, 2007 at 9:01 am
Linkety linked here too. Go get ‘em, tiger.
June 21st, 2007 at 9:02 am
I think the PR agency for Sky Handling Partners had better act fast! Maybe they could do a video apology and put it up on new Irish You Tube? They could film it in a sauna or something to show they’re not homophobic either!!
June 21st, 2007 at 9:08 am
Starring Conor Lenihan?
June 21st, 2007 at 9:10 am
You’re an idiot for not calling a lawyer before every contacting them. You’ll probably lose your case now because they have probably gotten a whole team of lawyers who will turn every interaction you’ve had w/ them into a lie and make this whole thing you fault. What, are you from like 1950 or something? You always call a lawyer first, duh!!!!!
June 21st, 2007 at 9:17 am
You should probably update that old post of yours - how-to-use-google-to-get-a-girl-and-get-laid
Instead of all that effort, Just piss off SHP and let them do the legwork!
You should forego damages, if all culprits responsible are willing to pack themselves into small cases and be flown in cargo holds randomly round the airports of Europe - Just like your baggage!
June 21st, 2007 at 9:24 am
I guess you cannot make this your Tribune column? I did post and trackback but no sign of it here. Oh well
keith
June 21st, 2007 at 9:30 am
shocking
June 21st, 2007 at 9:31 am
Un blogger habló mal de una empresa y esta metió sus datos en una pagina de contactos gays por venganza
Tiene miga la cosa xD. El bloguero en cuestión hizo un viaje y le perdieron las maletas, y lo denunció y posteó en su blog, a los pocos días al ver su e-mail vio como le llegaban confirmaciones de registros de páginas de contactos gays, lo que la …
June 21st, 2007 at 9:32 am
I have over 4 years experience in a customer service environment and I’ve seen people take the piss with customers before but this has to be the dumbest thing I’ve ever heard of.
Sue them, and sue them good
Also just on your bandwidth trouble, I don’t know if you’re already using it but the WP-Cache plugin (http://mnm.uib.es/gallir/wp-cache-2/) should drop the server load right down.
June 21st, 2007 at 9:34 am
Fucking sue the shit out of them, and do your level best to put these bastards out of business! They don’t deserve to be in business, and shouldn’t be allowed to keep dicking people around like this. Fraud is a criminal offense, and some damn heads need to roll.
Bring me the head of Alredo Garcia on a stick dammit! Go for the jugular, and don’t let go til they go down like the punk bitches they are!
June 21st, 2007 at 9:40 am
Now this is crazy. Great detective work on your side Damien ! *dugg , # 1818*
I hope you get adequately compensated
June 21st, 2007 at 9:54 am
Well, since you’re apparently a European citizen, and Europe got these nice, strict laws about privacy, and the use of personal data, it should be fairly obvious…
Sue them! In Europe, fraudulent use of personal data is no laughing matter, and you may or may not get any damages (since that’s more the US way of dealing with things), but they’re certainly in for some punishment.
Furthermore, taking it to the press would also be a good idea. I’d love to hear them talk their way out of this one. Probably there’s someone who’ll lose their job over this, and rightly so.
June 21st, 2007 at 9:55 am
Woah… surprised to see an irish blog near the top of digg!!
Fair play, go on ya boya.
Was half way through the article when I saw the word “gardai”, then and only then did it dawn on me
June 21st, 2007 at 10:22 am
Dugg, dugg like a fox.
June 21st, 2007 at 10:55 am
Dugg
June 21st, 2007 at 10:57 am
Get your lawyers on their ass.
June 21st, 2007 at 11:08 am
Brilliant stuff.
June 21st, 2007 at 11:15 am
way to go Damien!
June 21st, 2007 at 11:18 am
I sincerely hope that the press pick this story up.
Do Sky Handling Partners handle all baggage at Dublin Airport or only for certain airlines? If they do handle for certain airlines only find out what airlines use SHP for their baggage so we can all avoid flying with those airlines….
June 21st, 2007 at 11:20 am
[…] Sky Handling Partners “handling” of the issue would make a good example of how not to deal with an irate customer when that customer is also a prominent blogger. And now this …. […]
June 21st, 2007 at 11:37 am
Get the t-shirt!
June 21st, 2007 at 11:50 am
[…] read more | digg story […]
June 21st, 2007 at 12:02 pm
‘It has now been an hour and they have not contacted me.
What do you think I should do next? (A link to this would be appreciated)’
Have they contacted you yet? keep us posted….such bad customer service, do companies know what a ‘callback’ is these days?!
they should get rid of the ’s’ in their name as they clearly don’t know what ’service’ is & then it looks a bit more appropriate for their gay website signups….
ky handling with partners
June 21st, 2007 at 12:26 pm
I think the most important question regarding all of this is…. how many dates have you gotten?
June 21st, 2007 at 12:43 pm
[…] Don’t mess with Damien Mulley. […]
June 21st, 2007 at 1:13 pm
That sucks man, start legal action and let the lawyers figure it out. Why waste your time with these monkeys… Get what you deserve
June 21st, 2007 at 1:17 pm
I would post this on digg, but it’s a wordpress, so would probably overload the server.
June 21st, 2007 at 1:25 pm
[…] Here’s another interesting luggage story - Damien Mulley was signed up for gay dating sites and traced it back to Dublins airports baggage handling team! […]
June 21st, 2007 at 1:33 pm
[…] Does anyone think that getting annoyed at a customer’s genuine complaints is reason enough to sign them up to dating sites, complete with “rather interesting profile descriptions”? […]
June 21st, 2007 at 2:22 pm
Red Coat, Black Coat: Not Even The Companies Are Invisible
When Damien Mulley complained rather on his blog about Sky Handling Partners at Cork Airport losing his luggage, the baggage handling company seems to have reacted by adding Damien’s details to a number of gay-dating websites…
June 21st, 2007 at 2:23 pm
I’d like to see CityJet / Sky Handlings response when (not if) this hits the mainstream media.
Paul
June 21st, 2007 at 2:41 pm
If somebody wrongs you, thank them…
… no actually that’s not right. If somebody wrongs you then you make a complaint and it should be dealt with, especially if they are a professional services company. Sadly this doesn’t appear to be the case for Damien Mulley….
June 21st, 2007 at 3:29 pm
Two words: Joe Duffy.
There’ll be hell to pay if he gets wind of this…..
June 21st, 2007 at 3:49 pm
Bunch of bastards. I hope they’re sh*tting themselves now.
June 21st, 2007 at 3:57 pm
Just what I was thinking too Dan!
But seriously - for fecks sake!! What a load of ejits. You couldn’t make it up.
Don’t mess with our Damo
June 21st, 2007 at 4:34 pm
would be interested in talking to you about this story-Jerome Reilly, Sunday Independent. Email me numbers
June 21st, 2007 at 4:40 pm
I have to admit, I wouldn’t mind seeing the profiles.
Depending on the location of the sites (US, France, UK or Ireland) you may find that by impersonating you the have commited identity fraud which is a criminal case (possibly covered under anti-terrisim law, which should scare the company a lot)
Check the profiles on all the dating sites (both gay and straight). If what is said about you is true, it’s not lible. It is however identity fraud!
If what they say about you is true (e.g. seeking a partner of…) then it’s libel.
Somehow I can see it making the business pages of a certain paper, but check that it won’t screw up any legal case.
A PR disaster seems to be arranging itself.
June 21st, 2007 at 4:45 pm
go to the gards. nevermind all that waiting and seeing what they do. fek them, someone there has broken the law and they haven’t the balls to face it. I’d be as mad as hell too…..gogettem!
June 21st, 2007 at 5:01 pm
You should get in touch with The Consumerist http://consumerist.com/
June 21st, 2007 at 5:20 pm
Just filing a complaint with the police probably won’t be too effective; make sure the media knows about your legal action, so that it hits the company where it hurts - their reputation. You may be able to sue for defamation of character, but only if you can show some injury you suffered from being posted on gay websites. Since you got confirmation e-mails that you can decline, there’s probably not much injury (although they clearly had the intent to harass you). If you get a bunch of men propositioning you to the point of harassment, then you could probably sue.
June 21st, 2007 at 5:21 pm
Always ask for the name of the person you are speaking to and the name of the person you are having your problem referred to. You need those logged to see if they are being professional about it.
Good to see that bloggers are supportive in this.
June 21st, 2007 at 6:02 pm
hilarious… Sky Handling Partners gets my thumbs up
June 21st, 2007 at 6:12 pm
GOD! These bullying Feckers are unbelievable!.You just KNOW its some idiot in a lowly position sedning you the standard take down letter but FFS!.Their system in unsecure either that or they sell personal information and they have the bare faced cheek to reprimand you?.
F**k ‘em.
proud of you
June 21st, 2007 at 6:20 pm
DUGG !!
June 21st, 2007 at 6:20 pm
Looks like the Sky Handling Partners site is down. sorry if anyone else has said this already.
June 21st, 2007 at 6:36 pm
Contact all the MDs/ CEOs of the airlines in Dublin and Aer Rianta, tell them what’s going on. I don’t think Sky Handling Partners will know what’s hit it. Also contact their parent co in France.
June 21st, 2007 at 6:39 pm
[…] The best bit is they didn’t realise their IP was traceableread more | digg story Leave a Comment […]
June 21st, 2007 at 7:08 pm
They should have used tor to mask their ip address.
June 21st, 2007 at 7:11 pm
I don’t suppose any of the dating sites threw up any interesting prospects?
June 21st, 2007 at 7:17 pm
Damien,
I hope this won’t hijack your life. Fabulous how in 24 hours a worldwide community of interest comes to life. What happened to you could happen to any of us who complain about poor customer service.
It raised at least the following issues:
(1) what ethical policy does the company have?
(2) what training is given to staff on the difference between acceptable and unacceptable behaviour?
(3) does the company subscribe to the concept of corporate social responsibility? And, if so, how is it changing its culture?
(4) what value does the company place on its comporate reputation? How does it manage risk?
(5) How aware is the company of the corporate values of the companies to which it supplies services?
This incident is perfect for a Sunday paper. It’s also perfect as a case study for Harvard Business School and other MBA courses. Actually we bloggers are writing material for the future case study.
The company doesn’t blog. Its point of view is dying by the minute. The longer it remains silent, the more it becomes vulnerable to the charge that its greatest default was that it defaulted on its responsibility to protect its reputation and brand. Who would want to be the CEO interviewing for next job? Being asked by the panel: have you ever had to protect your company’s reputation, and what did you do? This company’s senior management seems to me to have a death-wish - a collective ostrich impulse.
I think a safer pair of hands might be in order for the shareholders, suppliers and employees.
But do take care of yourself in all this excitement.
June 21st, 2007 at 8:21 pm
[…] SANTIAGO.- El bloguero irlandés Damien Mulley denunció una flagrante venganza por parte de la empresa Sky Handling Partners, dedicada al manejo de equipajes en el aeropuerto de Dublín. […]
June 21st, 2007 at 8:43 pm
Sky Handling Partners are screwed
One of Ireland’s biggest bloggers, Damien Mulley, was messed around by Sky Handling Partners on a recent trip back from Copenhagen. They lost his bag and then gave him the complete run around for days. So he wrote it up on his blog as one is enti…
June 21st, 2007 at 9:28 pm
You definitely need to make an example of them for doing this… they were privy to your personal details, and used them for a purpose to which you did not agree. This is definitely illegal use of your personal data, and any company doing this needs to be slapped down hard. Stick with it!
June 21st, 2007 at 9:29 pm
[…] read more | digg story […]
June 21st, 2007 at 9:55 pm
Report them at Ripoff Report, http://www.ripoffreport.com. This kind of story needs global attention. Ripoff Report has enough clout to get these guys to fess up and clean up. Besides, maybe you’ll save someone else a headache.
June 21st, 2007 at 9:59 pm
[…] God love these poor fools, I feel almost sorry for the munty headed eejit who thought he was being a clever bollix. Damien’s original post has garnered 138 comments and trackbacks so far, he hit the front page of Digg and his website traffic spiked to 34,000 hits overnight. I’ll wager this second front opened by Sky Handling will garner a hit from BoingBoing, they do love a good ‘customer screwed over by airport/airline/baggage handler’ story. […]
June 21st, 2007 at 10:23 pm
[…] That’s when he started getting confirmation e-mails from gay dating sites. One of the e-mails revealed an IP address that Mulley was easily able to trace back to Sky Handling Partners. […]
June 21st, 2007 at 10:51 pm
They probably were simply hacked…
June 22nd, 2007 at 1:04 am
[…] By the way, I’m a bit late to the party, but I don’t think Damien will mind some more links. Do him a favour and link to this ridiculous bullshit. To add insult to injury, instead of having a bit of cop-on, the tossers went and sent him a letter asking for the post to be taken down. Now the whole world knows that not only are they devious malicious cunts, they are also stupid dinosaur cunts too. Watch out for the internet, Sky Handling Partners. They even have it on computers these days. […]
June 22nd, 2007 at 1:11 am
Dugged and linked Damien. Shower of cunts, I hope you don’t let up on this.
June 22nd, 2007 at 1:14 am
Dugged and linked Damien. I hope you see this through until they get the public slaughter they deserve in the MSM.
June 22nd, 2007 at 1:56 am
[…] Damien wrote a post about this incident and subsequently got to the Digg front page. […]
June 22nd, 2007 at 1:56 am
[…] Damien wrote a post about this incident and subsequently got to the Digg front page. […]
June 22nd, 2007 at 5:43 am
You are all linkered up Damien.Go for the throat now d’ye hear me?
June 22nd, 2007 at 8:57 am
[…] log on to this link and enjoy the ride. (The full story includes another link and this link too. This is far from over.) […]
June 22nd, 2007 at 12:04 pm
My bet is that there is some jumped up little customer service lad shitting bricks at the moment. All of a sudden his joke to impress the gang and get back at a complaining customer isn’t quite so funny.
Don’t let it drop, they haven’t got a leg to stand on, screw em.
June 22nd, 2007 at 12:35 pm
Im sure it will be down to a spotty 18 year junior sniffing the tippex thinners. ( Only Joking Legal team!!!) Is this the most interesting thing thats happened in your life?????
June 22nd, 2007 at 12:52 pm
Jesus I have been so busy in work that I nearly missed out on this, Fucking hell of all bloggers to pick on.
Just when you thought your life was getting back to normal this shit happens.
I am sure at this stage that you have gone down the order of get lawyer then gardai then media.
Also be very careful what you say in your comments back on this website, last thing you want is it to come back on your head.
Hope you enjoy lisbon anyhow and hope the luggage all comes back with you!
June 22nd, 2007 at 1:08 pm
look, we’re all missing the important info here. did you get a date or not?
June 22nd, 2007 at 1:16 pm
And if you did, are you a giver or a taker?
June 22nd, 2007 at 2:21 pm
For the love of God, Damien, take them to the cleaners in the column on Sunday, would you?
You gotta love karma stories…
June 22nd, 2007 at 7:36 pm
Linked. You’re up to second on Google for SHP.
June 22nd, 2007 at 9:42 pm
[…] Woah! My MOTHER who is past 70 and way more with the zeitgeist than me just told me to check this out. F*cking great stuff from Damo who totally has Sky Handling Partners by the short and curlies. SOMEONE is in BIG trouble there! hee hee […]
June 22nd, 2007 at 10:19 pm
[…] Damien Mulley vs Sky handling partners […]
June 23rd, 2007 at 12:19 am
I find itr surprising to say the least that everybody just jumps to the same conclusion without actually questioning the “evidence” provided.
So someone visited Damiens’ blog from a Sky Handling Partners network IP. On the same day Someone signs Damien up to a load of gay dating websites. Are Sky Handling Partners really the only people that D. has ever pissed off?
I DON’T think so!!
I am not saying that they’re innocent and that we should all give them big hugs but I would really have to see some more conclusive proof before I jump on the bandwagon.
If they’re guilty they should be nailed to the wall but until that time they should be consider innocent.
So far it has only led to a load of extra publicity for Damien.
E.
June 23rd, 2007 at 12:21 am
BTW, I’m using a new keyboard so apologies for all the spelling mistakes above.
E.
June 23rd, 2007 at 12:25 am
[…] 1. No doubt you have read about the sorry tale of one company by the name of Sky Handling Partner, who have made threats against our own Damien Mulley. I guess it is much easier to send a nasty legal letter than to apologise or simply to do the decent thing, whatever that may be. This is a storm, and it has caused no amount of negative publicity (not to mention Google juice) for said company. I hope Damien kicks their sorry asses around the airport. But then I would say that, wouldn’t I? (As it happens, the Tom Raftery, Tim O’Reilly and Web 2.0 story was around this time last year. Lesson: don’t mess with Irish bloggers) […]
June 23rd, 2007 at 7:58 am
[…] How about apologising to Damien? Although it wont right the wrong, it would be a good start. (Not to mention that you really need to do something to offset the shit-storm that has erupted.) […]
June 23rd, 2007 at 9:42 am
Damien - have you considered using this as a platform for the presidency? I can even suggest a new title for your blog: ‘Aras Wipes’
June 23rd, 2007 at 11:05 am
Go get ‘em Damien! We’re all for ya!
June 23rd, 2007 at 11:42 am
[…] I came across an article on Digg the other day - a guy who blogged, complaining about Sky Handling Partners losing his baggage on a trip to Copenhagen, found himself signed up for a bunch of gay dating websites. On tracing back the originating IP, discovered it was none other them Sky Handling Partners themselves! The funny thing is, Damien runs IrelandOffline with my colleague (and hosting provider!) John. Small world eh? […]
June 23rd, 2007 at 11:51 am
[…] The power of blogging and the scope of it’s reach is being demonstrated here in Ireland by the reaction received by Damien Mulley over his blog about the mishandling of his luggage during a trip through Cork Airport. […]
June 23rd, 2007 at 7:03 pm
[…] This story has to be read to be believed. There are some very sick people out there, and some of them have entire companies backing them up. What an approach to customer service, eh? […]
June 24th, 2007 at 5:43 am
Evert - did you miss the bit where one of the dating agency sign up confirmation emails supplied the IP address from where the sign-up was submitted?
It wasn’t a case of “someone signs up Damien” but someone from the IP address he lists above. People are reacting to that, and to Sky Handling Partners reaction to Damien’s attempts to report that abuse to a manager, and then finally to their reaction by way of a legal letter.
There’s no need to jump to conclusions, the above is enough to be incensed with - maybe when more is known there’ll be even more to be incensed with, but there can’t be less.
June 24th, 2007 at 11:33 am
Don’t Piss Off Bloggers
Now that we all buy ink by the barrel there ought to be a certain rethink. There are some people you just don’t want to piss off. One more note: as someone who has actually run a company re-uniting lost
June 24th, 2007 at 1:07 pm
[…] En irländsk bloggare, Damien Mulley, flög med SAS från Köpenhamn tillbaka till Irland. Tyvärr blev han av med sitt bagage och skrev, efter att ha väntat några dagar på bagaget, ett inte så glatt blogginlägg om saken. Någon på det företag som sköter bagagehanteringen, Sky Handling Partner, läste inlägget och kom på den kreativa idén att registrera Damien Mulley på några datingsidor. Och sedan ville, förstås, företaget att Damien Mulley skulle ta bort blogginläggen. […]
June 24th, 2007 at 10:32 pm
[…] Well, once he got the bag back, all was well. Until last Wednesday, when at lunchtime, Damien started getting emails from various dating websites, some of them gay. Seems someone was creating profiles saying I was looking to meet men and had rather interesting profile descriptions. […]
June 25th, 2007 at 3:00 am
[…] At least, I don’t want them to think otherwise because I would hate it if they started signing me up for gay dating sites. […]
June 25th, 2007 at 11:01 am
@Liam: I seemed to have read that differently innitially and stand corrected now.
With that amount of proof I agree that yes, they should be crucified for this.
E.
June 25th, 2007 at 12:39 pm
[…] The barrier between a visit to your site and a conversion (a sale, an enquiry, a download, a signup) is trust. The pseudo-anonymity of the internet brings out the worst in people and web users are paranoid. Long-time users are smart enough to be wary; newbies don’t know enough and are naturally cautious. So how do you gain people’s trust? It all comes down to honesty and transparency. Here’s what I suggest: […]
June 26th, 2007 at 10:00 am
here
June 26th, 2007 at 10:01 am
Bah, bloody comments and enter buttons.
I meant to say “go get ‘em”
June 26th, 2007 at 11:55 am
At the end of the day when this all blows over…which one of us will actually have a choice about using Sky Handling Partners? It’s not as though we get to tick a box that says who we want transferring our luggage from the plane to the belts…that’s the depressing thing about all of this….
June 26th, 2007 at 12:54 pm
Linked from New Zealand via London, my fellow blogger.
June 26th, 2007 at 5:42 pm
[…] Posted: Tuesday, June 26, 2007 12:09 PM by Will Femia I thought I’d identified a trend worth describing but the more I surf, the more I’m beginning to wonder if the trend is simply “this is what we do on the Web.” You be the judge: We pay a lot of attention to efforts at viral glory or the more controlled marketing of political causes. And we pay a lot of attention to the stories of individuals who don’t ask for attention but end up being dragged into the digital spotlight. But arguably more common are cases in which someone turns to the Web to assuage the ache of injustice in some personal drama. People definitely have a sense that they can take their issue to the Internet to expose some bit of corruption or unfairness and sometimes it seems, for better or worse, the Internet actually listens. What made me think about this theme is the case of a guy who believes his former roommate stole his camcorder. He blogged about it and put up some kind of accusatory video (which was taken down before I could see it). In the end enough people became sympathetic to his cause that the subject of his accusations began to feel threatened. Now the guy faces cyber-bullying felonies. This guy took his bicycle on an airport road and the cops gave him a hard time. Without taking a side on this particular matter, I have to say, I’ll never understand people who think it’s a good idea to tell a cop they’re being rude and ask for their name or their supervisor’s name. That is a no-win gambit as far as I’ve ever seen. There is no story that goes: “I alerted the officer to his rudeness and pointed out that his salary is paid with my taxes. He thanked me for the reminder and gave me a lights and sirens escort to my destination, tipping his had with a smile as we parted ways.” In this one, the guy behind SmartFlix is threatened by a lawyer who may be a real-life Dwight Schrute and has turned their e-mail sparring into a high-traffic blog spectacle. This guy criticized a baggage handling company and now believes someone from that company is creating accounts in his name on gay dating sites. (P.S. While you’re there, remember that Fingerwrecker clip from last week? Check out these clips from The Legend of 1900. That guy in the first one is meant to be Jellyroll Morton.) Photography Banned in Downtown Silver Spring, Maryland - The focus of this story is the way authorities have tried to discourage public photography citing bogus laws and vague security reasons. There’s no denying this is taking place all over the country (lately there have been a number of stories about videotaping police) but I saw a different theme in this report. Increasingly Americans are embracing the idea of private public space - by which I mean, outdoor living space that’s actually privately owned, like gated communities or those outdoor malls that feel like downtown shopping areas. It strikes me as odd that we as Americans are so passionate about our freedoms and yet we’re also so open to subjecting ourselves to the extra layer of rules and restrictions of private space, whether it’s a ban on photography or a limit on the number of cars you can have in your driveway or the color you can paint your house. Speaking of outrages that kind of make sense to me, this blogger was barred from attending an Obama no-press event because he admitted to being a blogger. Bloggers are part of the press, so the guy was rejected. As with the above examples, he brought his complaint to the online People’s Court. I’m inclined to agree with the Obama people here. It’s not about whether you get a check for what you do, it’s about the fact that you make a habit of reporting your experiences in a medium that could be accessed by millions. Bloggers have spent too many years struggling to be recognized as journalists to go back down the “little old me” road now. This guy sought to expose a problem with cars driving through a park after closing hours. In doing so he filmed himself and a concerned citizen dragging barriers into the street. I’m thinking that’s not a matter you want to take into your own hands, but if word of this video makes it to park officials I reckon he’ll get the satisfaction he’s looking for. Feeling somehow similar are warning to the same vast unspecified Web audience: Like this warning about cheap Chinese USB drives? Or this: Beware black henna. Moving on… One thing you can expect from British Airways is that they’ll get your title correct. “A digital camera inside a parcel looks out through a small hole and captures images of its journey through the postal system.” Unfortunately it doesn’t give the full video that resulted. It reminds me of the camera mail project. This eventually made mainstream news, but in case you missed it here’s a first look at Harrison Ford back as Indiana Jones. Lookin’ good. I’ve seen a few versions of a report of a new list of most-hated Web words. For me, silly Web 2.0 names (I cringed as I posted that link to “Glubber” recently) can end any day now. Also start-up names that are missing vowels. And even though I keep writing it I agree with the inclusion of “social network” on the list. “Ceravision has just announced that they have developed a lightbulb that is 50% efficient (more than twice the efficiency of CFLs) and will last…um…forever?” Gizmodo’s copy that accompanies photos of a custom “angel sword guitar” gave me a good laugh. I hope someone told Jack Black about this item. Human pollution filter “Pork-Busters” Busted - An interesting essay that takes some of the wind out of the sails of the movement to cut back on Congressional earmarks. It’s such an accepted bit of wisdom that the government wastes money on pork that I don’t think I’ve ever seen anyone give the idea any critical treatment. Iran ‘unable to take Australians’ - This is actually old news because it happened before Iran captured those British sailors but the revelation is new and seems potentially significant as part of the story we’ll one day tell in the fallout shelter while we eat cold MREs. Julian Beever, the greatest sidewalk artist in the world… We see this guy’s work online all the time but it’s hard to tell what’s new and what’s old. In this case a dated, first person description of an encounter with him is helpful. The Future of PR is Participation, Not Pitching - I spoke as part of a panel with Steve Rubel (the aforelinked blogger) and this post feels like something he could have said back then as well. That said, it’s not any less correct or relevant. e-learning 2.0: All You Need To Know - This is one to stick in your bookmarks and take some time to work through. Lots of links within. “The fact that we don’t understand what value others get from social web apps is part of the paradigm of social software. The key is that each person has their own social lives, their own social circle, and thus their own social values. What is important to their social life will almost certainly be unimportant to us because we have our own to worry about.” This is the most reasonable paragraph I’ve read since I started keeping track of reasonable paragraphs, which admittedly started with this one. When you add to the equation the fact that so many tech writers are socially malformed, inept, or barren (not only am I including myself, I’m actually talking about myself, of course) and you get an even better sense of how “opaque” the value of some Web applications can be. Guided tour of the new iPhone (coming Friday). Flashy, but not quite so much as the Onion had us hoping for, and no where near the promises made by Conan. I didn’t think much of the marble binary adding machine until I watched the video. Not only is it cool but it made me think about how some people -not me- are able to visualize math. “In a recent SELF.com poll, nearly 1 in 20 respondents said their doctors had refused to treat them for moral, ethical or religious reasons.” Is there some kind of quiz or something we’re supposed to give our doctors to find out before-hand if they’re going to hang us out to try because their particular brand of mythology tells them to? Sort of related: “Newly-qualified women doctors outnumber their male counterparts by almost three to two, a survey suggests.” 12 of the Best Music Social Networks - This is worth paying attention to for two reasons. The first is that it’s just a matter of time before giant record labels are extinct and people learn about and promote music by digital word of mouth through these kinds of social networks. Second, it’s a great way to explore new music with a little bit of wisdom-of-the-crowds guidance. Speaking of social music, the Last.fm normaliser is meant to build a playlist of your favorites based on how much time you spend listening to them on Last.fm. I haven’t played with it yet but the concept sounds good. “… and ever since then my watch battery hasn’t needed replacing.” Speaking of the powers of electricity, this isn’t funny but I did chuckle a little at thought of the cop who must have had the surprise of his life: “Police are investigating the firey death of a man who burst into flames after dousing himself in petrol and then being shot with a taser gun.” Commuter Click: Viewing American class divisions through Facebook and MySpace Miracle diet pill with teeny-tiny side effect - When news of the fat blocking diet pill was going around we talked about it a little here in the cube farm but used delicate workplace words to describe the effect the pill has on your… um… personal output. This guy pulls no punches, so be forewarned, the language is a bit coarse. Blogging Toolbox: 120+ Resources for Bloggers Speaking of blogger tips, 10 Techniques I Used To Go From 0 To 12,000 RSS Subscribers In Seven Months - With No Ads Or Leverage The seven most annoying things about the future - Onward is not always upward. Yesterday I was having a discussion about whether Second Life has jumped the shark. Coincidentally the Wall Street Journal had a recent article about interviewing for jobs in Second Life — that is, the interview is virtual, the job is not. You may not be able to read the article if you don’t have a password but you can get a good picture of what it’s about from the reactions that show up in the Techmeme list: Optimistic about virtual worlds though no necessarily about Second Life. Sarcastic Pragmatic Negative “For those wondering how I manage to regulate the duration of my polyphasic naps, and manage to sleep so soundly at work - I created the most invaluable mp3 I’ve ever possessed. (For those new to my site: Polyphasic sleep = not sleeping at night, but many naps throughout 24/7)” Do note the disclaimers. I’m listening to one of the mp3s right now and it’s basically a white noise hiss. So far it’s not causing me to cluck like a chicken or anything diabolical. Looks like the first one gives you 8 minutes and then wakes you up with barnyard noises and dance music. “The Internet may be referred to as the ‘information superhighway,’ but a better analogy might be an enormous, hulking Tootsie Roll pop.” This is more about the structure of the Internet itself, not like those maps of pundit bloggers we see sometimes. I’m printing up the paper that’s linked in the entry but I have a feeling it’s going to be over my head. In the early days of trying to figure out how to convey the television experience on the Web there was a lot of discussion of “behind the scenes” features. As you can tell from this glimpse of Chris Matthews’ excited state, sometimes behind the scenes is the best show. You can also see why those behind the scenes ideas never really turned out to be the best idea. SimpleSpark is a search engine for finding that site that you thought could be useful but didn’t have an immediate use for but then you realized you did but you’d already deleted the link from your notes. Speaking of finding the tools you need, increasingly we are seeing sites dedicated to giving you the ability to build your own web tools without actually having the coding skills. So far I’ve only played with Yahoo Pipes and Microsoft’s Popfly, but I’m a big fan of this idea. […]
June 27th, 2007 at 2:08 am
[…] So Mulley phoned them and complained like fuck (as you do). Did Sky Handling Partners respond to his request as a normal customer-oriented service company might? Eh, that would be a no. The next thing hat happened was, apparently, their IT department started signing him up to questionable spam dating websites. Or maybe not. Maybe he’s lying and he made all this shit up. […]
June 27th, 2007 at 11:16 pm
[…] Then something interesting happened. He started to get emails from gay dating websites confirming his registration. But he hadn’t registered with these sites. From one of these sites he got the IP address of the computer that was used to sign him up. And surprise, surprise, the IP address was registered to City Jet Handling Dublin. This just happens to be the name that Sky Handling Partners used to trade under. Coincidence? I’ll let you decide. […]
June 28th, 2007 at 11:23 am
[…] I haven’t done any feed reading in a week so I am slow to the party on this one. The Digg title says it all really “Guy blogs about bad company, company adds him to gay dating sites“. […]
June 29th, 2007 at 1:12 pm
Oh yeah, I linked out a couple of times too. If that doesn’t bring them to their knees, nothing will.
Not in a sexing way, though. Ah, you know.
June 30th, 2007 at 4:19 pm
This is for Eircom Broadband Ireland.
I have called many times to try and get Broadband in Dunlavin, Co. Wicklow, oh yes they said the first time you will have Broadband in the next seven months and that expired three months ago, second time I was told, oh yes we are working on it still and you will have it within the nest two months, this has expired too so I called them again and guess what they said, yes you are correct, oh we will have it there shortly and did not know who said I would get Broadband but I we never said you would have this service soon, we will have Broadband early in July, you would truly think we were living in the stone age here and to be honest I do not think they will even have it here this time either, their service is total crap and I am fed-up calling them and getting all their empty promises every time I have called them so far, it will be interesting to see if they are to their word this time, I think this is just to put me off for more time and I really would not trust anything they tell me as you see what they have done so far and that is nothing, some service eh
July 4th, 2007 at 8:41 pm
http://englishmuminireland.blogs.ie/2007/07/04/p294/
July 5th, 2007 at 1:24 pm
[…] So I am ready to try out the own-server installation of Wordpress, and see if I can import my podcast enclosures there automatically, all 37 of them. My ISP, IEInternet, told me a couple of weeks ago that Wordpress wasn’t available yet, but that it was on its way hopefully by the end of June, subject to their servers being upgraded. I was prepared to wait, even as it’s July now, but then I noticed today that Blacknight’s price for blog hosting is a fraction of what I’m paying now, and Damien Mulley was singing their praises recently, so I signed up for the package today, and hope