Situated over the footbridge from the Coal Quay, this restaurant has all the charm and grace of a sweaty sock. To get to the point: The manager of this place is a prick. A group of us from BarCamp headed along to it last night and we were actually made feel totally unwelcome by their staff the minute we came in. Most of our group had already arrived and we made no booking plans. The contempt and hostility shown said it all. Four of us arrived and asked to sit next to the large group and were told no. We suggested moving a table to the large formation already there. “No.”
Then they decided to do exactly this. I asked should I take the glasses off the table as they moved it. I was told “No, don’t touch it ” in very hostile tones. Did I mention the manager is a prick? I hope I relayed that point. When we sat down he addressed us like we were four year olds speaking in slow broken and stressed english not to lean against a partition. Phil ordered a Carlsberg I think and was agressively told they didn’t have it and for what seemed like spite, was carded.
Our food arrived and the rare tuna steak I ordered was good but not fantastic. No pleases, no thank yous, no come agains. Mediocre food thrown at you while charged at top dollar.
Life is too short to deal with people and businesses like Hardwood. They won’t get my business again. I will happily recommend a bag of razor blades over anything they serve. No matter how good food can be when attitude like that is shown it ruins the whole experience. They only get a one star because I can’t give it a zero with LouderVoice.