John has a very long rant about his bad experiences with O2 Experience Stores and their staff. Just a quick piece from the rant:
they did tell me to try the most difficult number in Ireland to get through on the O2 experience store on Grafton Street.
After an hour and a half of the phone either being engaged, sounding like it does not exist and occasionally ringing off I got through, only for the phone to be put on the counter and left there for 8 minutes, without a hello or any sort of chat. I was able to hear the staff talk between themselves talk to the occasional customer, but not one word was uttered to me!
After as I said 8 minutes of me saying hello, hello, hello I gave up and hung up the phone only to retry and hear the engaged tone