Sweet jesus. Are things that bad everywhere else too?
Eircom TSS, the sales contact centre operation of Eircom, has picked up an award for Best Contact Centre in the World, at the International Contact Centre World Awards held in Las Vegas last night.
The annual awards recognise the best contact centres and best contact centre people and strategies worldwide.
The Irish telecoms firm said that it had beaten competition from more than 250 entries from around the world as well as two rival finalists representing Asia (Apple Care) and North America (Sage).
Gerry Culligan, Director of Consumer Market, Eircom said, “It is fantastic to be recognised as the best of the best by our industry peers from around the world.”