Comments on: Ah lads. Stop – The Culture of Gov Orgs afraid to use the paddle http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/ Invisible people have invisible rights Tue, 31 Jan 2012 15:55:22 +0000 http://wordpress.org/?v=2.8.6 hourly 1 By: Damien Mulley » Blog Archive » eircom gives €35k to charity after Data Protection Commissioner investigation http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-764348 Damien Mulley » Blog Archive » eircom gives €35k to charity after Data Protection Commissioner investigation Wed, 07 May 2008 18:51:26 +0000 http://www.mulley.net/?p=2408#comment-764348 [...] If you're new here, you may want to subscribe to my site using a feedreader or email. Thanks for visiting - Damien.NO court cases. Another slap on the wrist. We won’t do it again. Again. Again. eircom keep having these database errors that mean they accidently ring ex-customers when they shouldn’t. They kept promising ComReg it would not happen again. Yet it does. See my views of the DPC from last year. [...] [...] If you’re new here, you may want to subscribe to my site using a feedreader or email. Thanks for visiting – Damien.NO court cases. Another slap on the wrist. We won’t do it again. Again. Again. eircom keep having these database errors that mean they accidently ring ex-customers when they shouldn’t. They kept promising ComReg it would not happen again. Yet it does. See my views of the DPC from last year. [...]

]]> By: Damien Mulley » Blog Archive » Bank of Ireland, do we look bovered at your data loss? http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-733343 Damien Mulley » Blog Archive » Bank of Ireland, do we look bovered at your data loss? Tue, 22 Apr 2008 14:18:05 +0000 http://www.mulley.net/?p=2408#comment-733343 [...] Which apparently is their job really. The same Data Protection Commissioner that did nothing when Talk Talk harassed people for weeks. They said they did wrong but it was the first time so they let them off. The same Data Protection [...] [...] Which apparently is their job really. The same Data Protection Commissioner that did nothing when Talk Talk harassed people for weeks. They said they did wrong but it was the first time so they let them off. The same Data Protection [...]

]]> By: Damien http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-353120 Damien Thu, 09 Aug 2007 22:01:28 +0000 http://www.mulley.net/?p=2408#comment-353120 I look forward to you and Bernie setting it up so. I look forward to you and Bernie setting it up so.

]]> By: Barry http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-352850 Barry Thu, 09 Aug 2007 12:27:19 +0000 http://www.mulley.net/?p=2408#comment-352850 I think that Bernie's idea is the best. No offence Damien but it is the silly season and one wonders what effect the DPC launching his report at this time will have. Come to think of it the conspiracy theorist in me concludes that 'someone' decides to publish these sorts of reports when the meja are on holidays.... Back to Bernie's idea - there are a number of consumer sites out there, maybe one of them might be persuaded to launch a 'cock-up/no action' section? I think that Bernie’s idea is the best.

No offence Damien but it is the silly season and one wonders what effect the DPC launching his report at this time will have. Come to think of it the conspiracy theorist in me concludes that ’someone’ decides to publish these sorts of reports when the meja are on holidays….

Back to Bernie’s idea – there are a number of consumer sites out there, maybe one of them might be persuaded to launch a ‘cock-up/no action’ section?

]]> By: 73man http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-349930 73man Sun, 05 Aug 2007 19:52:37 +0000 http://www.mulley.net/?p=2408#comment-349930 Thanks for the link up and I remember thinking that I should accuse Purcell and his office of merely perpetuating ineptitude but that seemed like a cheap jibe. Thanks for the link up and I remember thinking that I should accuse Purcell and his office of merely perpetuating ineptitude but that seemed like a cheap jibe.

]]> By: Simon McGarr http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-349724 Simon McGarr Sun, 05 Aug 2007 10:40:34 +0000 http://www.mulley.net/?p=2408#comment-349724 It is perfectly permissable to contact your phone co and tell them you don't want any marketing communication from them, by any means. Send a letter (or email if you must) to the Data Protection Commissioner for every breach after that. It is perfectly permissable to contact your phone co and tell them you don’t want any marketing communication from them, by any means. Send a letter (or email if you must) to the Data Protection Commissioner for every breach after that.

]]> By: Michael Walsh http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-349296 Michael Walsh Sat, 04 Aug 2007 15:54:40 +0000 http://www.mulley.net/?p=2408#comment-349296 I'm a O2 PAYG customer and I opted out of all communications with the company through phone and letter. (I just wish I could find out how to get them to stop spamming me all the time with those stupid SMS offers for weekend calls, etc...) Recently I started getting a lot of calls from an Unknown Number on my phone, sometimes they'd ring once and then hang up. Nearly always they hung up before I could answer. I did manage to answer it and they wanted 3 numbers of friends that I could ring for 1 cent. I told them never to call again. Could this be categorised as a breach of the "don't contact me tickbox"? I’m a O2 PAYG customer and I opted out of all communications with the company through phone and letter. (I just wish I could find out how to get them to stop spamming me all the time with those stupid SMS offers for weekend calls, etc…)

Recently I started getting a lot of calls from an Unknown Number on my phone, sometimes they’d ring once and then hang up. Nearly always they hung up before I could answer. I did manage to answer it and they wanted 3 numbers of friends that I could ring for 1 cent. I told them never to call again. Could this be categorised as a breach of the “don’t contact me tickbox”?

]]> By: tipster http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-348441 tipster Fri, 03 Aug 2007 10:43:00 +0000 http://www.mulley.net/?p=2408#comment-348441 Damien, me thinks you and yours could considering moving this up a gear from the media apearances which cause a bit of a flutter but then go away, like flies. When the new Oireachtas Committees are established (in the autumn, one presumes) a sustained programme of briefing of the relevant TDs and Senators on those committees, with specific ideas and suggestions to them on (a) questions they can put to regulators when the reglators appear before them, (b) research they might commission to assess the effectiveness of the regulators and (c) amendments to the relevant legislation make regulators effective. As in, show the sectors that ye may be flies, but flies that "infect" because you influence those who the civil servants need to pay attention to. Damien, me thinks you and yours could considering moving this up a gear from the media apearances which cause a bit of a flutter but then go away, like flies. When the new Oireachtas Committees are established (in the autumn, one presumes) a sustained programme of briefing of the relevant TDs and Senators on those committees, with specific ideas and suggestions to them on (a) questions they can put to regulators when the reglators appear before them, (b) research they might commission to assess the effectiveness of the regulators and (c) amendments to the relevant legislation make regulators effective.

As in, show the sectors that ye may be flies, but flies that “infect” because you influence those who the civil servants need to pay attention to.

]]> By: Anonymoose http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-348349 Anonymoose Fri, 03 Aug 2007 08:39:43 +0000 http://www.mulley.net/?p=2408#comment-348349 I completely agree squid. They should have prosecuted RLO the first time rather than coming back over and over again. I completely agree squid. They should have prosecuted RLO the first time rather than coming back over and over again.

]]> By: Matthew http://www.mulley.net/2007/08/02/ah-lads-stop-the-culture-of-gov-orgs-afraid-to-use-the-paddle/comment-page-1/#comment-348322 Matthew Fri, 03 Aug 2007 07:45:40 +0000 http://www.mulley.net/?p=2408#comment-348322 True enough squid. And nice post Damien. More of the "don't rock the boat" mentality. TalkTalk repeatedly and defiantly breaks the law about this but "didn't know any better". I cannot see how being told to never call a number again, but calling that number anyway, can be seen as some sort of mistake. The list of civil servant ineptitude along with ministers either too afraid or too stupid to take action about their underling's mistakes grows... True enough squid. And nice post Damien.

More of the “don’t rock the boat” mentality. TalkTalk repeatedly and defiantly breaks the law about this but “didn’t know any better”.

I cannot see how being told to never call a number again, but calling that number anyway, can be seen as some sort of mistake.

The list of civil servant ineptitude along with ministers either too afraid or too stupid to take action about their underling’s mistakes grows…

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