Comments on: Broadband choices and options in Ireland (Updated Oct 2009) http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/ Invisible people have invisible rights Tue, 31 Jan 2012 15:55:22 +0000 http://wordpress.org/?v=2.8.6 hourly 1 By: Jane http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-924118 Jane Mon, 30 Aug 2010 14:05:16 +0000 http://www.mulley.net/?p=938#comment-924118 Hi I live in a rural location which is surrounded by hills and trees. I cannot get satelite broadband or wireless due to the topography. However, I do live close to a DSL enabled exchange and most of my neighbours on my road on both sides of my house have access to eircom broadband through their telephone lines and are happy with the speeds and the service. Anytime I have contacted Eircom, they say I cannot receive broadband and say my line has not been updated. My closest neighbours have it and they are only four hundred yards up the road. I've been doing some research and wonder if I am perhaps on a "carrier" line? Eircom customer service won't give me any additional information. If anyone has any information on this or been in the same situation as me, I would love some advice. Thank you Hi

I live in a rural location which is surrounded by hills and trees. I cannot get satelite broadband or wireless due to the topography. However, I do live close to a DSL enabled exchange and most of my neighbours on my road on both sides of my house have access to eircom broadband through their telephone lines and are happy with the speeds and the service. Anytime I have contacted Eircom, they say I cannot receive broadband and say my line has not been updated. My closest neighbours have it and they are only four hundred yards up the road. I’ve been doing some research and wonder if I am perhaps on a “carrier” line? Eircom customer service won’t give me any additional information. If anyone has any information on this or been in the same situation as me, I would love some advice.

Thank you

]]> By: Jack http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-923002 Jack Sun, 11 Jul 2010 12:25:08 +0000 http://www.mulley.net/?p=938#comment-923002 I have been with Smart Broadband since day one back in 2005 and always thought they were good value. They had little problems but nothing major once I rang them. But in the last 12 months they have gone to total sh*te. I have been on to then by phone at least 90 times (no exaggeration). They have even sent out an engineer. The final straw now is that they have been cutting out on Fridays and by the time i get in from work they are closed so I cannot not ring them to reactivate my line. The result is that I have had no internet for around 12 weekends in the last 6 months. Would anyone advise an alternative with a similar deal to what Smart should be giving me?? I have been with Smart Broadband since day one back in 2005 and always thought they were good value. They had little problems but nothing major once I rang them. But in the last 12 months they have gone to total sh*te. I have been on to then by phone at least 90 times (no exaggeration). They have even sent out an engineer. The final straw now is that they have been cutting out on Fridays and by the time i get in from work they are closed so I cannot not ring them to reactivate my line. The result is that I have had no internet for around 12 weekends in the last 6 months.
Would anyone advise an alternative with a similar deal to what Smart should be giving me??

]]> By: Anna http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-922959 Anna Wed, 07 Jul 2010 08:12:26 +0000 http://www.mulley.net/?p=938#comment-922959 UPC Fibre Power Broadband 30Mb # 30Mb downstream; 3Mb upstream # No usage limit ?????????? Really ? Although UPC (Chorus/NTL) advertise their broadband as being unlimited, as with all ‘unlimited’ packages, it is subject to a fair usage policy. This means that although there is no official limit and you will not be charged any extra for the ammount you download, your speed may be reduced and in extreme cases there have been reports of threats of disconnection. In reality unlimited downloads simply do not exist and if you go over 250Gb with UPC broadband they will be on your back. In order to breach this 250Gb limit the broadband user would have to download round 1Gb every 3 hours for a whole month. A broadband fair usage policy is put in place in order to prevent certain broadband users taking up the bandwidth, slowing others down. UPC Fibre Power Broadband 30Mb
# 30Mb downstream; 3Mb upstream
# No usage limit ??????????

Really ?

Although UPC (Chorus/NTL) advertise their broadband as being unlimited, as with all ‘unlimited’ packages, it is subject to a fair usage policy. This means that although there is no official limit and you will not be charged any extra for the ammount you download, your speed may be reduced and in extreme cases there have been reports of threats of disconnection. In reality unlimited downloads simply do not exist and if you go over 250Gb with UPC broadband they will be on your back. In order to breach this 250Gb limit the broadband user would have to download round 1Gb every 3 hours for a whole month. A broadband fair usage policy is put in place in order to prevent certain broadband users taking up the bandwidth, slowing others down.

]]> By: Brian http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-922931 Brian Mon, 05 Jul 2010 12:19:17 +0000 http://www.mulley.net/?p=938#comment-922931 Thank Nazish for that information about UTV. Update on imagine.ie they have been updating their server for the last two day. So for three days we didn't have broadband. What I need is a broadband that is cheap for me to do my online courses with fas etc. Because of Imagine doing so called work the phone didn't work. Honest it like third world broadband in this country. We must be the laughing stock of the rest of the EU. Thank Nazish for that information about UTV. Update on imagine.ie they have been updating their server for the last two day. So for three days we didn’t have broadband. What I need is a broadband that is cheap for me to do my online courses with fas etc. Because of Imagine doing so called work the phone didn’t work. Honest it like third world broadband in this country. We must be the laughing stock of the rest of the EU.

]]> By: nazish http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-922923 nazish Mon, 05 Jul 2010 00:02:06 +0000 http://www.mulley.net/?p=938#comment-922923 hi the utv do have a an irish website if you go google and search utv ireland they will show you irish pricing the only thing i love about them is no matter what bundle you want they let you go unlimited for only 6 euros or something which is great for a heavy user like have no trouble with them am with them for six years and i've found their service very reliable . i dont think anyone offers unlimited anymore smart used to they were the top contenders neck to neck but now i think they have stop doing it any ideas?? hi the utv do have a an irish website if you go google and search utv ireland they will show you irish pricing the only thing i love about them is no matter what bundle you want they let you go unlimited for only 6 euros or something which is great for a heavy user like have no trouble with them am with them for six years and i’ve found their service very reliable . i dont think anyone offers unlimited anymore smart used to they were the top contenders neck to neck but now i think they have stop doing it any ideas??

]]> By: Brian http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-922692 Brian Sat, 12 Jun 2010 15:18:14 +0000 http://www.mulley.net/?p=938#comment-922692 I signed up with Imagine broaband for €15.06 a month in May and didn't want the phone line with them. The phone is patchy and cracking all the time. I now ended up with a bill for €68.23 God know how. I have tried sending email but they don't reply back to me. I have phoned them. I'm put on to sales department etc. The worst thing I did was signed up with them. I was with Irishbroadband.ie for five years and had no problems till Imagine took it over I signed up with Imagine broaband for €15.06 a month in May and didn’t want the phone line with them. The phone is patchy and cracking all the time. I now ended up with a bill for €68.23 God know how. I have tried sending email but they don’t reply back to me. I have phoned them. I’m put on to sales department etc.

The worst thing I did was signed up with them. I was with Irishbroadband.ie for five years and had no problems till Imagine took it over

]]> By: Richard http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-922202 Richard Thu, 29 Apr 2010 15:10:05 +0000 http://www.mulley.net/?p=938#comment-922202 I need short term broadband (6 months or less). Eircom did it last year but not any more. Does anyone do it? I need short term broadband (6 months or less). Eircom did it last year but not any more. Does anyone do it?

]]> By: doug http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-921977 doug Tue, 13 Apr 2010 10:57:29 +0000 http://www.mulley.net/?p=938#comment-921977 hi im trying to pick a broadband package with good speeds and unlimited download im starting my own internet business in a few months so will need it but i cant get any clear pricing and availability im living in kerry so options seem limited any advice??? hi im trying to pick a broadband package with good speeds and unlimited download im starting my own internet business in a few months so will need it but i cant get any clear pricing and availability im living in kerry so options seem limited any advice???

]]> By: Brendan http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-921623 Brendan Sat, 20 Mar 2010 20:16:21 +0000 http://www.mulley.net/?p=938#comment-921623 Anyone know what to do in Tramore, Co. Waterford for serious Broadband. I am used to 10MB download speeds and use internet for work constantly from home. Really lost. Seems Eircom 7mb is all thats out there. Brendan Anyone know what to do in Tramore, Co. Waterford for serious Broadband.

I am used to 10MB download speeds and use internet for work constantly from home.

Really lost. Seems Eircom 7mb is all thats out there.

Brendan

]]> By: Ivan http://www.mulley.net/2006/02/09/broadband-choices-in-ireland/comment-page-6/#comment-921435 Ivan Thu, 04 Mar 2010 20:31:02 +0000 http://www.mulley.net/?p=938#comment-921435 Jaysus Kev, that sounds fairly lethal - I doubt you'd get much better value than that at those speeds? Actually, come to think of it, you could try Smarttelecom.ie. They have like 12M for 36 quid a month. I don't think it includes line rental though - you have to have a phone line in the house too (I think). The UTV website only seems to show prices in pounds - do you know if they sell in Dublin and if a landline number is included with that price? If so I could be tempted to switch over from Digiweb myself. Jaysus Kev, that sounds fairly lethal – I doubt you’d get much better value than that at those speeds? Actually, come to think of it, you could try Smarttelecom.ie. They have like 12M for 36 quid a month. I don’t think it includes line rental though – you have to have a phone line in the house too (I think).

The UTV website only seems to show prices in pounds – do you know if they sell in Dublin and if a landline number is included with that price? If so I could be tempted to switch over from Digiweb myself.

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